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Interactive Charts with Technical Indicators
Forex, Treasury, Gold, Oil and Index Charts
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Frequently Asked Questions

Trading Desk Service related questions...

Chart Indicator related questions...

Market & Trading related questions...
Just another day at the bank  

Service Related Questions

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Q. Do you sell or lease market data?

A. No.

Q. Do you give buy and sell recommendations?

A. We never give buy or sell recommendations.

Q. Do you offer fundamental and/or technical analytical services?

A. No. We offer an interactice chart service not an analytical service. Doing your own analysis and research will provide benefits to you. Being self-reliant instills confidence. Our interactive chart service is purely technical. However, it is typically a fundamental event which triggers a change in market direction. So, as a trader or investor you may be more advantaged if you pay attention to both.

Q. Does your interactive chart service cover stocks?

A. No, only stock indices. Please see Markets Covered.

Q. I am a day trader. How can your service help me?

A. We do not offer an intraday chart service. Nevertheless, you may still find our interactive chart service useful to gain a better idea of the longer term trends which influence intraday price activity.

Q. I need somebody to manage my money. Do you manage a hedge fund?

A. We don't manage any funds.

Indicator Related Questions

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Q. When I view a chart a dialog appears "A script in this movie is causing Flash Player 6 to run slowly. If it continues to run, your computer may become unresponsive. Do you want to abort the script?   Yes   No"

A. Please upgrade to the latest version: download Adobe Flash Player. Be sure you have a high-speed internet connection and at least 1MB of RAM. If the problem still persists try displaying 150 or 100 bars of data.

Q. Are your indicators for sale?

A. No.

Q. Do you give a market by market opinion?

A. No, we do not give any market opinion. It is up to you to do your own research and to become profient in interpreting indicators and therefore self-reliant.

Q. One of your phase-lead indicators suggested that the market was about to turn up. But, it is now back down below the lows. I didn't expect that. Can you explain?

A. Recall that a phase-lead indicator typically turns before or at a bottom. Thus, it is not unusual for price to subsequently fall below the recent low. If we still have a divergent pattern, the down move might be short-lived. You should continue to observe and detect new indicator patterns being made. By combining this with other analysis (technical, fundamental, cycle, Fibonacci, Elliot Wave etc.) will help give you a clearer understanding. If, on the other hand we no longer have a divergent pattern we should consider the price action to be a continuation of the down move.

Q. The economic report we had last Friday was very positive which was contradictory to your indicators so I did not sell. The market is falling. I don't understand why?

A. It looks like a case of buy the rumour, sell the fact. Market price is often based on expectation. With no more good news in the pipeline a market can fall.

Market & Trading Related Questions

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Q. What does it mean "the market is efficient"?

A. If you simply bought every time the market turned up and sold every time it turned down and over time the sum of all trade P&L was close to zero, it would be said that the market is efficient. However, with entry/exit slippage and brokerage commissions you'd progressively lose over time.

Q. So are you saying trend followers can lose money over time?

A. Just being a trend follower in an efficient market with an inefficient entry/exit technique (such as using phase lag indicators) will almost certainly lose money over time.

Q. Why do you think 90% of traders lose money?

A. A book could be written on that. The first reason that comes to mind is that most traders have no concept of their exit strategy. They have no idea whether they should be holding a loser or when to get out. The exit strategy needs to be a clearly defined process with precise rules which cannot be interpreted in 2 ways. Thus, when exit conditions are met only one action is required.

Q. So are losses inevitable?

Yes, you cannot win 100% of the time. The secret is to keep losses small and wins big. If you can achieve that then you can make money on a 50:50 win:lose ratio with good money management.

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